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Episode 16: Driving Success Through Collaboration

Matt Ebert, Founder & CEO of Crash Champions, joins host Ryan Mandell to discuss the evolution of the collision industry. While addressing topics that include changes in claims frequency, vehicle complexity and shop profitability, they explore how increased collaboration between insurers and repairers is benefiting consumers. Matt also shares his journey from owning a single facility to a 650-location MSO along with his insights into why a partnership approach is essential to solving the technician shortage and ensuring the industry’s future success.

Enlyte Conference

Guidewire Connections 2025

Please join us at Guidewire Connections taking place October 27-30, 2025 at the Fontainebleau Las Vegas in Las Vegas, NV.

Article

Plugged-In: EV Collision Insights Q1 2025

3 MIN READ

In Q1 2025, claims frequency for repairable, collision-damaged battery electric vehicles (BEVs) rose to 3.12% in the U.S. and 4.48% in Canada. That is an increase of approximately 31% in the U.S. and Canada over Q1 2024 and 2% and 4% respectively over the previous quarter. BEV sales remain strong and accounted for more than 9% of new vehicle sales in the U.S. and 10% of new vehicle sales in Canada in March 2025.

Conference

Toyota Certified Collision Center Performance Group Expo 2025

Toyota's second annual Certified Collision Center Performance Group Expo brings together the largest gathering of Toyota certified facilities with leading collision industry partners.

Conference

Tariff Turbulence and the Collision Industry

During this CIECA webinar, Mitchell's Ryan Mandell talks about the impact escalating trade tensions and the ongoing threat new tariffs are expected to have on the auto insurance and collision industries.

Podcast

Episode 15: Parts Unknown: Tariffs and Auto Recycling

As global trade tensions escalate, how will insurers and repairers weather the storm? Host Ryan Mandell sits down with Natalie Miller, CEO of Miller’s Auto Recycling, and David Gold, president of Standard Auto Wreckers, to discuss the latest cross-border tariffs and their anticipated effect on the parts supply chain. Together they explore the important role automotive recycling plays in developing a sustainable circular economy.

Conference

Southeast Collision Conference 2025

This year, the Southeast Collision Conference—co-hosted by the Carolinas Collision Association (CCA) and the Washington Metropolitan Auto Bod

MITCHELL

Technology and Expertise Driving Better Claims Outcomes

Mitchell simplifies and accelerates claims management and collision repair processes through the broadest range of technology solutions, networks, and partners in the P&C industry.

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GENEX

Helping Injured Workers Get Better, Faster.

Genex helps injured employees return to their jobs in a safe and efficient manner through compassionate case management while reducing total claim cost.

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